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Performance Certified Program
About : TIA : CTB : P3 : Contact

The TIA Performance Certified program was started in 2008 to offer a competitive advantage
to transportation brokers by providing a guarantee of freight payment to carriers, shippers
and other third-party logistics providers in excess of the $10,000 surety bond required by the
Federal Motor Carrier Safety Administration (FMCSA) to conduct business. This bond is not
intended to pay cargo claims.

Why is being a TIA Performance Certified important?

Consider the following claim situation where a licensed property broker defaulted on
payments to multiple carriers resulting in claims from both the shipping and trucking
community: A property broker is forced to close his business because of mismanaged
funds. Within several months, almost 300 claims were filed against the property broker's
FMCSA bond. Unfortunately, the property broker did not keep his bond payments up to date.
The trucking companies are now contacting the shipper for payment and more than likely,
litigation that will cost the shipper thousands of dollars to pay the carriers.

Not all transportation brokers can be TIA Performance Certified. Participants must be a TIA
member and use to the contractual best practices agreement (Platinum Performance
Program) for transportation companies who want to achieve a superior level of customer
service and performance. Being Performance Certified adds a higher level of trust to the
broker/forwarder-motor carrier relationship and by increasing your level of certification
enhances the relationship even further.

Participating members must also adhere to the strict TIA Code of Ethics, maintain a credit
score from TransCredit, Inc. or First Advantage of 90% or better, use written agreements,
maintain proper insurance coverage, and maintain a verified broker bond.

If your company does not use a TIA transportation broker member who is part of the P3 and
Performance Certified Program for their transportation services...Why not?